Sub-processorsWho handles your data

Who handles your data.

Third parties that may process shop or contact data when you use TillTalk AI. We keep each shop’s till data separate.

In useOnly if usedNot live

1. Your shop

   Railway In use

   Runs the TillTalk website, app and database, where your till data is kept

   EU / US (Railway regions)

2. Your shop

   Meta Not live

   WhatsApp messaging to store managers (planned, not live yet)

   EU / Global (Meta)

3. Your shop

   Google Ads API Only if used

   Optional read-only ad account and spend sync (Marketing module)

   Global (Google)

4. Your shop

   TikTok API Only if used

   Optional read-only ad account and spend sync (Marketing module)

   Global (TikTok)

5. Your shop

   Anthropic In use

   AI model for answering shop questions, reading receipt photos, checking till files, reviewing our own sales notes (no contact details), searching public web pages about shops we may contact, and answering questions typed into the public demo and practice shop (the typed question, the made-up sales and any practice settings the visitor typed, such as hours, pay and rent; no shop data, not kept by TillTalk). Public UK news headlines are also read to pick a stock tip. That send has no shop data

   US (Anthropic)

6. Your shop

   OpenAI Only if used

   Optional AI model for reading receipt photos and some text jobs, including a backup read of public news headlines when the main model is not used (no shop data)

   US (OpenAI)

7. Your shop

   Google Places API Only if used

   Finding shops for TillTalk's own sales: business name, address, phone and website (no till data)

   Global (Google)

8. Your shop

   Companies House Only if used

   Public company register: company and director names for TillTalk's own sales (no till data)

   UK (Companies House)

9. Your shop

   Open-Meteo In use

   Weather for the shop's area, to match till days by weather type; backup postcode lookup (shop postcode only, no personal data)

   EU (Open-Meteo)

10. Your shop

    postcodes.io In use

    Turns the shop's postcode into a map point for local weather (shop postcode only, no personal data)

    UK (postcodes.io)

11. Your shop

    Resend In use

    Emails we send, like contact form messages, sign-up codes and welcome emails, and admin sign-in resets

    EU / US (Resend)

12. Your shop

    Microsoft 365 In use

    The talk@tilltalk.ai inbox, where contact form messages and your emails to us arrive

    EU / Global (Microsoft)

13. Your shop

    Stripe Not live

    Subscription billing (parked until go-live)

    EU / US (Stripe)

More detail on Privacy. Questions: talk@tilltalk.ai.